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If you are already familiar with ordering online click here to go to the store.
Ann's Online Store
You can order securely here with your credit card or opt to mail us a check or money order after placing your order. If you prefer to order by phone between the hours of 9:00AM and 5:00PM, central time, phone toll-free 1-877-886-1629. Customers outside the US will need to dial 615-822-1900. Shipping charges for orders sent within the United States are $4.50 per order; International orders will be billed for actual shipping charges if over $4.50
After placing your order, please allow 10 - 14 working days to receive it.
How to Shop
Categories
Choose the category that you wish to browse on the left side of the screen or if you choose you may use the search box below the categories. Or, click on "specials", "what's new" or "featured". To learn more about an item, double click the image or click "buy now". Once you have chosen an item, look for further instructions or drop down menus, (note: failure to choose options may delay your order) then click "add to cart". Items added will show in the upper left shopping cart box. You can continue shopping and adding to your cart.
Your Account
You may sign into your account before shopping or at check out but you must have an account to check out. If you are a new customer, by creating an account at Ann Downing Ministries you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made. To open an account, enter your email address and enter a password. If you already have an account, enter your email address and password exactly as you entered it when creating your account and click sign in.
Forget Your Password?
If you have forgotten your password, look for "forgotten password click here" and click. A new password will be sent to your listed email address. Once you return to the store, you can change that password to one of your own choosing. If you have a new email address, go to the new customer block and complete your new email address and enter a new password.
Gift Certificates
To purchase a gift certificate, select "online donations" in the category section, then select gift certificate, select the amount of the gift certificate, continue shopping or go to check out. Be sure to include the address of the recipient in the comment section at check out.
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